Dear Tennis Fans, Dear Ticket Holders,
Aware of the ongoing global pandemic and in close consultation with the Hochtaunuskreis health authority, we have developed a comprehensive hygiene and testing concept. During the tournament week, up to 300 spectators are permitted per day who have already re-booked their previous-year tickets for the Bad Homburg Open 2021 and …
…can present a negative SARS-CoV-2 antigen rapid test*
…have been fully vaccinated (a vaccination certificate must be presented) **
…have fully recovered (proof of recovery must be presented) ***
*The SARS-CoV-2 antigen rapid test carried out by a local test centre must not be older than 24 hours.
** Proof of vaccination in the form of a vaccination certificate or adequate proof in digital form, which certifies a full vaccination against the Coronavirus SARS-CoV-2 with a state-approved vaccine (i.e. two vaccine doses of the Biontech/Pfizer AstraZeneca and Moderna vaccines or one Johnson&Johnson vaccination dose, respectively), whereby a minimum of 14 days from the last required dose of the vaccination must have elapsed (i.e. after the second administration of the vaccine; with respect to persons vaccinated with the Johnson&Johnson vaccine, after the first and only dose of the vaccine).
*** Proof of full recovery in the form of a written or digitally recorded PCR test for a positive Coronavirus-SARS-CoV-2 infection; the infection, however, must date back at least 28 days and not more than 6 months (if exceeding the period of 6 months, proof of a single vaccination dose must be provided).
Since only a limited number of spectators are permitted in the stands due to the valid hygiene regulations, we apologize for any inconvenience that not all ticket wishes could be fulfilled with respect to re-booking your tickets. Also we would have been very happy to celebrate the premiere of the Bad Homburg Open presented by Engel & Völkers together with all of you at the Kurpark had the circumstances been different.
All 2020 ticket holders who, despite all efforts, were not able to re-book their ticket for the upcoming event have the following two options:
You can keep the tickets which will automatically be valid for the Bad Homburg Open 2022 event (same weekday & category).
The ticket price can be reimbursed.
In case of questions regarding your booking please contact our ticket partner Reservix via the telephone hotline at +49-(0)1806-700733.
Reimbursement of Your Tickets
You would like us to reimburse your ticket? Please email us at info[at]badhomburg-open.de stating your four-digit code (found on the ticket below the barcode). Please understand that due to the high administrative effort, the reimbursement process may presumably take until the end of July 2021.
Dear tennis fans, dear ticket holders,
We were also looking forward to the Bad Homburg Open tournament this summer with you. Unfortunately, there are currently no tickets available for this year’s event. Your purchased tickets will nevertheless remain valid for the same weekday in the upcoming Bad Homburg Open tournament!
Example: You purchased a ticket for the final on Saturday, 27 June 2020. In this case your ticket remains valid for the final this year on Saturday, 26 June 2021. There is no need to print out the ticket again.
If you have any questions about ticket reversal, please send an email to: firstname.lastname@example.org
Ticket purchase through advance booking office:
Ticket holders who purchased their tickets through an advance booking office can return their tickets only at the advance booking office through wich the tickets were originally purchased.
Thank you very much for your understanding! We would be very happy to welcome you as our guest at the Bad Homburg Open presented by Engel & Völkers.
Your Bad Homburg Open Team